Privacy Policy
Effective Date: December 1, 2023
Thank you for choosing Apostilles Around the Globe, LLC (“Apostilles Around the Globe,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of our customers and website visitors. By accessing or using our services or our website, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: When you use our services or visit our website, we may collect personal information such as your name, address, email address, phone number, and payment information (e.g., credit card details).
- Transaction Information: We may collect information about the services you request, including notarization and apostille services, courier services, and certified translations.
- Website Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and referring URL.
Purpose of Use
We use the information we collect for the following purposes:
- Service Delivery: To provide notary, apostille, courier, and certified translation services as requested by you.
- Communication: To communicate with you regarding your service requests, inquiries, and updates.
- Payment Processing: To process payments for services provided using Stripe, our third-party payment processor. Please refer to Stripe’s privacy policy for information about how your payment information is collected and processed.
- Improvement of Services: To analyze usage patterns, improve our services, and enhance the user experience.
- Website Functionality: To ensure the proper functioning of our website, enhance user experience, and analyze site traffic.
Disclosure of Information
We may disclose your personal information to the following parties:
- Third-Party Service Providers: We may share your information with third-party service providers, such as couriers and certified translators, to fulfill service requests.
- Legal Compliance: We may disclose information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Security Practices
We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption: We use industry-standard encryption technology to protect sensitive information transmitted online.
- Access Controls: Access to personal information is restricted to authorized personnel who require access to perform their duties.
- Data Retention: We retain personal information for a period of 5 years, aligning with notarial requirements in North Carolina. This retention period allows us to fulfill our legal obligations, respond to inquiries, and provide ongoing support.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What Rights You Have Over Your Data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Contact Information
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Apostilles Around the Globe, LLC
10130 Mallard Creek Rd
Charlotte, NC 28262
Phone: 888-512-2560
Email: [email protected]
Thank you for taking the time to review our Privacy Policy. We are committed to protecting your privacy and safeguarding your personal information.